Welsh Motorhub is a trading name of Welsh Motors Ltd. Last updated April 7, 2026. By using the platform, you agree to these Terms of Service and the policies they refer to.
By accessing or using Welsh Motorhub ("Platform"), a digital automotive marketplace operated by Welsh Motors Ltd ("We", "Our", "Us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Platform.
We reserve the right to modify these Terms at any time. Changes are effective immediately upon posting. Your continued use of the Platform constitutes acceptance of updated Terms.
These Terms apply to all users including buyers, dealers, administrators, and API consumers. Supplementary policies (Privacy Policy, Acceptable Use Policy) are incorporated by reference and form part of these Terms.
To use certain Platform features, you must create an account and provide accurate, complete, and current information. You are responsible for updating your profile information and maintaining its accuracy.
You are solely responsible for maintaining the confidentiality of your password and account credentials. You agree not to share access with unauthorized parties. You must notify hello@welshmotorhub.co.ke immediately if you suspect unauthorized access.
All activity conducted under your account is your responsibility. We are not liable for unauthorized access unless caused by our gross negligence. Repeated unauthorized access attempts may result in account suspension.
You must be at least 18 years old and have legal capacity to enter into binding agreements. Dealers must be registered business entities compliant with Kenya Revenue Authority (KRA) regulations.
Dealers must publish truthful, accurate, and complete inventory information including vehicle specifications, mileage, condition, pricing, photographs, and availability status. Misleading listings violate these Terms and may result in listing removal or account suspension.
Dealers must maintain current, accurate contact information (phone, email, WhatsApp, physical address). Phone and WhatsApp numbers should include international country codes (e.g. Kenya +254 / 254…) so buyers can reach you reliably. Lead notifications will be sent to these channels; inaccurate information may result in missed business opportunities.
Dealers agree to respond to buyer enquiries within 24 hours during business hours. Persistent non-responsiveness (3+ ignored enquiries per week) may trigger account review and potential suspension.
Dealers must mark vehicles as "Sold" or "Unavailable" within 48 hours of transaction. Expired or false availability status may be corrected by Welsh Motorhub without notice and could trigger dealer account warnings.
Vehicle pricing, condition, mileage, and availability in listings must match actual inventory. Last-minute price changes or unavailability claims not reflected in listing violate these Terms.
Buyers must make enquiries in good faith and not send spam, solicitation, or misleading requests. Sending automated or duplicate enquiries violates these Terms.
Lead notifications are provided as informational tools. We do not guarantee transaction completion. Buyers agree that dealers may contact them regarding enquiries and may opt out via account settings.
Users must not post content that is discriminatory, hateful, sexually explicit, defamatory, or promotes illegal activity.
Automated scraping, crawling, or extraction of Platform data without explicit permission is prohibited. Violators may face legal action and account termination.
API access is provided for authorized integrations only. Rate limiting, bot detection, and account restrictions will be enforced on abusive or unauthorized usage.
Users must not attempt to gain unauthorized access, circumvent security measures, conduct SQL injection, cross-site scripting, or other cyber attacks.
Misrepresenting identity, roleplaying as Welsh Motorhub staff, or falsifying credentials is prohibited.
Unsolicited mass messaging, spam, or harassment of other users is prohibited and will result in account suspension.
Dealer access is offered at no charge until Welsh Motorhub notifies you otherwise (for example via email or in-product messaging). Future subscription plans, if introduced, may be billed monthly or as agreed; recurring charges would apply on renewal unless cancelled. We will give reasonable advance notice before any paid plan takes effect.
Fees already incurred as of the cancellation date are non-refundable except where required by applicable law or Welsh Motorhub's explicit written policy. Cancellation is effective at end of current billing cycle.
We accept M-Pesa (STK Push), credit cards (Pesapal), and bank transfer. Payment processing is handled by authorized third-party providers. Declined payments may result in service suspension.
We may modify subscription pricing with 30 days' notice. Existing subscribers will continue at current rate until next renewal.
Digital invoices are provided via account dashboard. Dealers are responsible for maintaining records for tax and accounting purposes.
All content, design, functionality, and technology comprising the Platform are the exclusive property of Welsh Motors Ltd and protected by Kenyan and international copyright law.
We grant you a limited, non-exclusive, revocable license to use the Platform for its intended purpose. This license does not permit resale, redistribution, or derivative works.
By posting listings, photos, or descriptions, dealers retain ownership but grant Welsh Motors Ltd a worldwide, perpetual, royalty-free license to use, reproduce, and display this content on the Platform and in promotional materials.
The Platform is provided "AS IS" without warranties of any kind. We do not warrant uninterrupted service, error-free operation, or fitness for particular purposes.
We are not party to transactions between buyers and dealers. We disclaim all liability for disputes over pricing, vehicle condition, delivery, payment, or non-completion of sales.
We integrate with third-party payment processors, SMS providers, and analytics services. Interruptions caused by these providers are beyond our control; we are not liable for outages or failures.
While we implement reasonable security measures, we are not liable for unauthorized access, data breaches, or loss of data. Users should maintain backups of critical information.
To the fullest extent permitted by law, Welsh Motorhub is not liable for indirect, incidental, special, consequential, or punitive damages including lost profits, loss of data, or reputational harm.
Our total liability to you shall not exceed the fees you paid to Welsh Motorhub in the 12 months preceding the claim, or KES 10,000, whichever is greater.
You agree to indemnify and hold harmless Welsh Motorhub, its officers, employees, and agents from any third-party claims, damages, costs, and attorney fees arising from your use of the Platform, your content, or your breach of these Terms.
You may terminate your account by contacting hello@welshmotorhub.co.ke. Upon termination, your listings and account data will be accessible for 30 days before permanent deletion.
We may suspend or terminate your account immediately for violations of these Terms, including prohibited conduct, violation of law, or non-payment. Repeated violations may result in permanent ban.
Upon termination, your right to use the Platform ceases immediately. Provisions regarding liability, indemnification, and intellectual property survive termination.
These Terms are governed by the laws of Kenya without regard to conflicts of law principles. You consent to the exclusive jurisdiction of courts in Nairobi, Kenya.
Before pursuing litigation, you agree to attempt good-faith resolution through hello@welshmotorhub.co.ke. Disputes not resolved within 30 days may proceed to court.
These Terms, together with our Privacy Policy and Acceptable Use Policy, constitute the entire agreement between you and Welsh Motorhub regarding the Platform.
If any provision is found invalid or unenforceable, it will be removed or modified minimally to make it enforceable, and remaining provisions shall remain in full effect.
Our failure to enforce any provision does not constitute waiver of that provision or any other provision.
These Terms may not be assigned by you without written consent. Welsh Motorhub may assign its rights and obligations to any successor or affiliates.
For account support, technical issues, and general inquiries: hello@welshmotorhub.co.ke
For legal or compliance questions: hello@welshmotorhub.co.ke
For billing disputes and subscription questions: hello@welshmotorhub.co.ke
These terms are governed by the laws of the Republic of Kenya. Any unauthorized use of the Welsh Motorhub infrastructure may result in protocol suspension and legal action.